Privacy Policy
Your privacy is important to us at Maa Traveller Resort & Spa. We use your personal information to enhance your experience and keep it secure. We do not share your data without your consent, and you have full control over your information.
Effective Date: 02/09/2024
Introduction
Maa Traveller Resort & Spa ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data. By using our website and services, you agree to the collection and use of your information as described in this policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you make a reservation, contact us, or use our services. This information may include, but is not limited to:
- Personal Information: Name, email address, phone number, postal address, date of birth, and payment information.
- Booking Details: Information related to your stay, such as room preferences, special requests, and travel dates.
- Health Information: Any health-related information provided for the purpose of customizing your stay or wellness treatments, particularly related to Ayurvedic services.
- Technical Information: IP address, browser type, operating system, and information about how you interact with our website.
2. How We Use Your Information
We use your personal information for the following purposes:
- To Provide Services: To process your reservations, payments, and requests, and to provide you with the services you have requested.
- Personalization: To tailor our services to your preferences and provide a more personalized experience during your stay.
- Communication: To send you confirmations, updates, and promotional materials related to our services and special offers.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
- Improvement: To analyze how our website and services are used, enabling us to improve our offerings and user experience.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our guests, provided they agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
4. Data Security
We implement a variety of security measures to protect your personal information. These measures include encrypted storage of sensitive information, secure servers, and access controls. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
5. Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out: Unsubscribe from our marketing communications at any time by following the instructions provided in the communication or by contacting us directly.
- Data Portability: Request a copy of your personal data in a commonly used format.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files that are stored on your device. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Maa Traveller Resort & Spa
Email : info@maatrvl.com